We want you to love what you wear.
RETURNS + EXCHANGES
Please review our return and exchange guidelines before placing your order.
We accept return requests within 14 days of delivery for eligible items.
To be eligible for a return, your item must be unworn, unwashed, and in its original condition. Items showing signs of wear, washing, damage, fragrance, deodorant, makeup, or other use may not be accepted.
Original shipping charges are non-refundable.
RETURN ELIGIBILITY
PRE-ORDER ITEMS
Preorder items are produced specifically according to customer demand. Please review the product description, sizing information, color selection, and estimated fulfillment timeline carefully before completing your purchase.
Cancellations for Inner Dialogue Vol. 1 preorders must be requested before the preorder period closes on October 23rd. Once production begins, preorder orders cannot be canceled.
After delivery, eligible preorder shirts may be returned according to our standard 14-day return policy. Items must meet all return eligibility requirements listed above.
EXCHANGES
Because quantities may be limited, we cannot guarantee direct exchanges for a
different size or color.
If you need a different size or color, please contact us. If the requested item is available,
we'll do our best to help.
DAMAGED OR INCORRECT ORDERS
If your order arrives damaged, defective, or incorrect, please contact us within 7 days
of delivery.
Include your order number, a brief description of the issue, and clear photos of the item so we can review what happened and help make it right.
NON-RETURNABLE ITEMS
Items that have been worn, washed, altered, stained, damaged after delivery, or returned without their original tags are not eligible for return.
Items marked Final Sale on the product page are not eligible for return orexchange unless they arrive damaged, defective, or incorrect.
Digital products, including downloadable journals, are final sale and cannot be returned, exchanged, or refunded after the digital file or download link has been delivered.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item received was
damaged, defective, or incorrect.
We recommend using a trackable shipping method when returning an item. Inner Lyric is not responsible for return packages lost in transit.
REFUNDS
Once your return is received and inspected, we'll notify you of the status of your
refund.
Approved refunds will be issued to the original payment method. Please allow
additional time for your bank or payment provider to process the refund after it has
been issued.
HOW TO START A RETURN
To request a return, please contact us through our Contact page and include your
name, order number, and reason for the return.
Please wait for return instructions before sending your item back.